A business email is not just composed of words, but of empty space. The space between paragraphs lets the recipient see where one idea stops and another one starts. Without that space, even a friendly message with a direct ask could become more onerous than it has to be. Examine one of your recently written […]
A brief business email may appear cluttered if all the data is arranged in the wrong sequence. The recipient may receive the salutation, the reason, the extra remark, the requirement, and an additional detail that actually belongs at the beginning. Everything itself isn’t hard to comprehend, however, it’s harder to read if the structure isn’t […]
Please send me the file. Can you send the file when you have time? I was wondering if maybe you could possibly send the file. These three sentences ask for almost the same thing, but they create very different feelings for the reader. One sounds too direct for many business situations. One is polite but […]
A subject line is the tiny opening into a business email. Before the reader reads the salutation, the request, the reference to an attachment, or the sign-off, they see a few words saying whether this message is high-priority, standard-issue, informational, or action-oriented. If the subject line is vague, you are starting the email with added […]
